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| | FEATURED | | | TRENDS | | | BEST PRACTICES | | | RESEARCH | |
Blockbuster Edges Closer to Bankruptcy Filing
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| Blockbuster's plans to file for Chapter 11 protection next month makes it the latest--but almost certainly not the last--retail firm to declare bankruptcy this year. See a complete list of 2010's retail Chapter 11 filings, which include Jennifer Convertibles, Movie Gallery, Gracious Home and more than 10 others.
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New Sears Venue Combines In-Person and Online Experiences
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| Sears' newest venue, the Craftsman Experience, has a dual identity. It's a physical space offering hands-on project stations and live demos, but it's also an Internet-based radio station that streams live video of special events to online visitors.
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Boycott Target Movement Cresting at 75,000-Plus on Facebook
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| There's still plenty of anger at Target for its $150,000 donation to a group supporting an anti-gay Minnesota gubernatorial candidate, but the social media-fueled "Boycott Target" movement seems to have hit its peak with 75,000-plus Facebook supporters.
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2010 RIS/IDC Supermarket Benchmark Study
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| Driven by shifting customer dynamics and economic trends grocers are adapting to a state of continual change. Find out in this comprehensive report how they are altering traditional IT investment plans, assortment priorities and consumer-focused messaging to maintain and grow their competitive positions.
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Blockbuster Edges Closer to Bankruptcy Filing
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| Blockbuster's plans to file for Chapter 11 protection next month makes it the latest--but almost certainly not the last--retail firm to declare bankruptcy this year. See a complete list of 2010's retail Chapter 11 filings, which include Jennifer Convertibles, Movie Gallery, Gracious Home and more than 10 others. | |
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New Sears Venue Combines In-Person and Online Experiences
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| Sears' newest venue, the Craftsman Experience, has a dual identity. It's a physical space offering hands-on project stations and live demos, but it's also an Internet-based radio station that streams live video of special events to online visitors. | |
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First Annual 2010 Shopper Experience Study: Changing Priorities, Resetting Expectations
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| Shoppers are resetting their behaviors, expectations and loyalties, and retailers need to pay attention to their fast-changing priorities. This consumer study, a joint project of RIS News and Cognizant, reveals a wealth of information about shoppers' in-store likes and dislikes, their cross-channel preferences and emerging attitudes about mobile commerce. It's a must-read for retailers who want to understand their newly empowered customers. | |
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Herman Nell of Petco talks about new channels and new customers. |
All videos
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| August 2010 |
| In this Issue: |
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| | Blog | | | Web Events | | | Thought Leadership | |
Retail Insight Blog
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Ever Ask Shoppers about IT Strategy? We Did Shoppers are resetting their behaviors, expectations and loyalties in large numbers today. Shifts like these produce tipping points, so, in partnership with Cognizant, we sought to find out how consumers are changing priorities about shopping expectations and IT strategies that serve them. Adding shopper sentiment to technology research closes a huge gap in the due diligence process for strategic IT planning. |
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| Finding Hidden Opportunities in a Multi-Dimensional View of the Customer |
| 9/15/2010 2:00:00 PM |
Moderator: >>Adam Blair, Executive Editor, RIS News Panelists: >>Bob Antall, Managing Partner, Consumer Centric Consulting (C3) >>Jim Webster, Director of IT, Comark, Inc. >>Jeremy Grunzweig, Vice President Operations, Store Systems Group, MICROS-Retail |
| Register Now |
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Retailers Reshape Store Systems for Today's Tech-Savvy Customers
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 | As brick-and-mortar stores increasingly become extensions of the multi-channel shopping experience, retailers need to reshape store systems to meet the needs of today's connected, tech-savvy shopper. Learn in this report how store systems are extending far beyond the POS, and how they can give retailers a strategic advantage in the battle for market share and customer satisfaction. Discover how the POS and store systems are evolving and the benefits they can provide to the cross-channel experience.
Download Now
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