[NOTE: Exhibit hall open from 7:30am - 6:00pm today]

Opening Keynote Session (General Session #1)
RIS Tech Study: Analysis & Discussion

Concurrent Sessions Set #1

1-A: TRACK #1: "CROSS-CHANNEL RETAILING"
"Overhauling AMP (Advertising, Marketing, Promotion) for Growth and Profit"

1-B: TRACK #2: "FAST-GROWTH STRATEGIES"
"I.T. and Growth Strategies: A 3-Part Case Study"

1-C: TRACK #3: "STORE & OPERATIONS INNOVATION"
"From SOA to Showroom POS: Putting the Customer First"

Concurrent Sessions Set #2

2-A: TRACK #1: "CROSS-CHANNEL RETAILING"
"Guided Self-Service Solution for Call Centers"

2-B: TRACK #2: "FAST-GROWTH STRATEGIES"
"Turning Loss Prevention into Bottom-line Results"

2-C: TRACK #3: "STORE & OPERATIONS INNOVATION"
"Daily Online Communications (DOC): From Intranet to One-Stop Communications Shop"

Networking Luncheon with Topic Tables in Exhibit Hall

General Session #2

I.T. Security: A Strategic Roadmap

Concurrent Sessions Set #3

3-A: TRACK #1: "CROSS-CHANNEL RETAILING" Delivering on PCI

3-B: TRACK #2: "FAST-GROWTH STRATEGIES"   Secrets for Achieving Legendary Customer Service

* Exhibit Hall Open
* Networking Coffee Break in Exhibit Hall

General Session #3
Converging Line-of-Business with I.T.: Pain & Profitability

Sponsor Dinners

* Exhibit Hall Open
[NOTE: Exhibit hall open from 8:00am - 12:25pm today]

* Networking Breakfast with Topic Tables

Second Day Keynote (General Session #4)
What it Takes to Win in Retail Today: Trends & Strategies

General Session #5
The Advance of Mobile & Wireless Technologies in Retail

Closing Session (General Session #6) / Panel
Technology 2010: Ask the Experts