Jeff Roster
Research Vice President/Global Industries, Gartner

Jeff Roster is a Research Vice President covering the retail, wholesale and consumer packaged goods industries for Gartner Dataquest�s Global Industries cluster

In this role, Mr. Roster communicates global IT trends in the retail, wholesale and consumer product industries, analyzes end-user requirements, and consults on strategies with IT vendor clients. Mr. Roster also conducts primary research interviews with vendors and end users, performs secondary research, and writes market research reports. Mr. Roster has led consulting projects and developed syndicated research focusing on the retail industry in the following areas: information technology initiatives, outsourcing services, enterprise applications, and Internet/Extranet solutions. He is frequently quoted in RIS News, Consumer Goods Technology, Executive Technology, Chain Store Age, Supermarket News, Progressive Grocer, Chain Drug Review, VARBusiness, Information Week, Inter@ctive Week, Darwin Magazine, E-Commerce Times, Computerworld, The New York Times, The Los Angeles Times, The Chicago Sun-Times , Philadelphia Inquirer, The Dallas Morning News and the Washington Post.

He has also been selected as one of The 25 Most Influential People in Retail by Retail Info Systems News (RIS) magazine for 2001 and the Executive Technology Power 50 list for 2003. He has also received the coveted Gartner Thought Leadership award for IT research in 2003.

Prior to joining Gartner Dataquest, Mr. Roster was a consultant with GartnerConsulting for the Technology Marketplace. He participated in customized consulting projects covering a variety of subject areas, including market research and analysis, knowledge management and new product introductions.

Before joining Gartner, Jeff worked in logistics and process improvement for Mervyn�s. As an operations manager, he developed benchmarking and total quality management initiatives, as well as operational budget analyses.

Mr. Roster received a master�s degree in business administration from St. Mary�s College and a bachelor�s degree in business administration from Chico State University.