| Wednesday, October 1, 2008 / Arrival Day |
| 10:00 am - 7:30 pm |
Registration Open |
| 11:30 am |
Shotgun Start to Golf |
6:30 - 7:30 pm
|
Opening Cocktail Reception
|
| Evening |
Sponsor Dinners |
| Thursday, October 2, 2008 / Opening Day |
| 7:45 am - 5:30 pm |
Registration Open |
| 7:45 - 9:05 am |
Opening Breakfast General Session
Second Annual RIS / AMR Cross-Channel Retail Technology Study: Presentation & Discussion
|
| 9:10 - 10:00 am |
Keynote
Innovation3: View from the Top |
| 10:00 - 10:35 am |
Networking Break |
| 10:35 - 11:25 am |
General Session
Borders Charts a New Course |
| 11:30 am - 11:50 pm |
5th Annual RIS News Fusion Awards |
| 11:55 - 12:35 pm |
Concurrent Sessions
* Urban Outfitters' Cross-Channel Evolution
* Unifying your Brand across Channels Can Help Increase Consumer Share of Wallet |
| 12:35 - 1:50 pm |
Networking Luncheon with Topic Tables |
| 1:50 - 2:30 pm |
General Session
* Creating an "Emotional Brand" Across Channels |
| 2:35 - 3:55 pm |
General "Super Session"
Part I: Gen buY: Why Tweens, Teens, and 20-Somethings Buy, and How They're Revolutionizing the Way We All Shop
Part II: Gen buY Focus Group
|
| 4:00 - 5:30 pm |
RIS News Editorial Advisory Board Meeting |
| 6:00 - 7:00 pm |
Cocktail Reception |
| Evening |
Sponsor Dinners |
| Friday, October 3, 2008 / Closing Day |
| 8:00 - 11:30 am |
Registration Open |
| 8:00 - 9:00 am |
Networking Breakfast with Topic Tables |
| 9:00 - 9:05 am |
Closing Day Opening Comments |
| 9:05 - 9:45 am |
Day 2 Keynote
Driving Your Online Community |
| 9:50 - 10:30 am |
General Session
Protecting Profitability through Cross-Channel Fraud Detection |
| 10:30 - 10:45 am |
Networking Coffee Break |
| 10:45 - 11:25 am |
General Session
Customer Service and Satisfaction: E-Retailing's Next Frontier |
| 11:25 - 11:30 am |
Summit Closing Comments |
| 11:30 am |
2008 Cross-Channel Retail Executive Summit Concludes |