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2009 Cross-Channel Retail Executive Summit
AT-A-GLANCE
 
Wednesday, September 30, 2009 / Arrival Day
10:00 am - 7:30 pm Registration Open
6:30 - 7:30 pm Welcome Reception
Evening Sponsor Dinners
Thursday, October 1, 2009 / Opening Day
7:45 am - 5:30 pm Registration Open
7:45 - 9:15 am  BREAKFAST KEYNOTE SESSION

Third Annual RIS/AMR Cross-Channel Retail Technology Study: Presentation and Discussion
9:20 - 10:00 am GENERAL SESSION
X-Channel Talk Show with 1-800-FLOWERS
10:00 - 10:35 am Networking Break
10:35 - 11:25 am General Session
Channel Expansion Strategies
11:30 am - 12:10 pm
CONCURRENT #1-A
Social Commerce: Beyond Customer Reviews

CONCURRENT #1-B
Tear Down the Walls: Creating the Cross-Channel Store Experience
12:15 - 12:35 pm 6th Annual RIS News Fusion Awards
12:35 - 1:50 pm Networking Luncheon with Topic Tables
1:50 - 2:30 pm CONCURRENT #2-A
Topic TBD

CONCURRENT SET #2-B
X-Channel Talk Show with Charlotte Russe
2:35 - 3:25 pm
General Session
Seeing Online Shopping through a Customer's Eyes
3:30 - 4:45 pm Strategic Solutions Spotlight
5:30 - 6:30 pm Cocktail Reception
Evening Sponsor Dinners
Friday, October 2, 2009 / Closing Day
8:00 - 12:00 pm Registration Open
8:00 - 9:00 am * Networking Breakfast with Topic Tables
* Editorial Advisory Board Breakfast
9:00 - 10:30 am CONCURRENT WORKSHOPS
Masters Workshop #1: Leveraging Customer Experience Across Channels

Masters Workshop #2: Unlocking Cross-Channel Benefits through Advanced Order Management
10:30 - 11:20 am Strategic Solutions Spotlight & Networking Break
11:20 - 12:00 pm CLOSING SESSION
What's the Buzz Online?
12:00 - 12:05 pm Summit Closing Comments
12:05 pm 2009 Cross-Channel Retail Executive Summit Concludes