|
Store-Centric Efficiency & Execution
July 15, 2009 | American Management Association Conference Center | New York, NY
The store and its employees remain the highest cost center for retailers and the greatest opportunity for cost cutting and improving sales. New technologies are revolutionizing store operations through task-management applications that streamline headquarters-to-store communications, increase promotional store-set efficiencies, and improve staff training and retention.
From the customer viewpoint, pervasive technology is becoming a differentiator as the new digital shopping generation welcomes and even expects self-service options, digital signage displays, information kiosks and total product lookup and customer loyalty information at the POS. This program will focus on key findings from AMR studies and client engagements about how retailers can improve customer satisfaction without major capital investments.
Understanding the time constraints retailers' face, this half-day program leverages AMR's industry leading research and RIS industry insight. Each focused agenda will include the following components:
- Best practices from successful retailers
- Operating models to formulate an action plan
- Peer networking Q&A
- Roadmap to build a business case
To view the Full Agenda, click here.
|
|
|
|
|
Directions
American Management Association Conference Center
1601 Broadway at 48th Street
(near Times Square)
New York, New York
American Management Association (located in the same building as the Crowne Plaza Hotel at Times Square). Entrance is on 48th Street. Door on left side in Crowne Plaza vestibule.
From PENN PLAZA to 1601 BROADWAY (Fastest Route):
1. Going west on W. 33rd St. toward 8th Ave. 0.11 miles
2. Turn RIGHT onto 8th Ave. 0.85 miles
3. Turn RIGHT onto W. 50th St. 0.12 miles
4. Turn RIGHT onto BROADWAY. 0.06 miles
Parking:
There are parking garages available on 48th and 49th streets, as well as at the Crowne Plaza.
Subway:
B-D-F-V to 47th-50th St.-Rockefeller Center; C-E to 50th St. and 8th Ave; 1-2 to 50th St; N-R-W to 49th St; 6 to 51st St.
Bus:
From Uptown: M 7, M 10, M 104, exit at 50th St. and Broadway.
From Downtown: M 10, M 104, exit at 49th St.and 8th Ave.
M 5, M 6, M 7 exit at 49th St. and 6th Ave. |
|