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Maximizing Value from the All-Channel Consumer
October 21, 2010 | Marriott Hotel |
Dallas, TX
Retailers are being forced to adapt to a new generation of shoppers for whom technology plays an ever-expanding role in all parts of their lives. The tech-savvy shopper rarely engages retailers via a single channel. They are often armed with more information than the store and call center associates who represent the retail brand. All-channel retail, also known as omnichannel retail, requires adoption of omnichannel customer-facing technology, unparalleled customer transparency, and an integrated inventory and fulfillment strategy. Join RIS News and IDC Retail Insights for an insightful day of fresh content and peer-to-peer networking designed to provide learning and valuable takeaways.
To view the hand out from speaker, Greg Girard – Program Director, IDC Retail Insights, click here.
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Sponsors
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Directions
Dallas/Addison Marriott Quorum by the Galleria
14901 Dallas Parkway
Dallas, TX 75254
Room: Azalea Room
For driving directions, click here.
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