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CROSS-CHANNEL NEWS
Staples Debuts Tablet-Optimized E-Commerce Site

Tablet shoppers will be automatically routed to Staples new tablet-optimized website, which debuts this week. The retailer is also launching its own E-Commerce Innovation Center.
JCPenney CEO Outlines Pricing Transformation

JCPenney revealed initiatives to change its pricing, promotions, merchandise content and presentation. At a launch event, CEO Ron Johnson and President Michael Francis detailed how the company is reimagining every aspect of the company's business.
H&M Website Crashes Again After Second Versace Launch

H&M's e-commerce woes are here to stay as its website crashed for the second time in three months following its second launch of its online exclusive Versace collection. Shoppers took to the company's Twitter page to voice their negative feedback.
Home Depot Expands PayPal POS Pilot to 51 Stores

A five-store Home Depot pilot of PayPal's payment solution, which allows shoppers to complete in-store transactions without swiping a payment card or even having their mobile device with them at the POS, will expand to 51 stores this week.
Walmart Launches Contest to Sell Customer Products

Walmart launched a contest that gives customers the chance to have their products sold in the retailer's stores and on its website. The "Get on the Shelf" contest asks participants to create and upload videos of their latest inventions, and can vote for the top three winners online.
Best of NRF 2012: Top 10 Takeaways

Couldn't make it to the NRF Big Show this year? Not to worry. While nothing can replace actually being there in person, RIS News provides this handy list of the Top 10 memorable moments, exciting events and inspiring introductions at NRF 2012. From former President Clinton charting retail's place in an increasingly globalized future to Facebook-fueled customer analysis to gesture-controlled virtual try-on technology, the Big Show was brimming with big ideas and big news.
Abercrombie & Fitch Expands Direct-to-Consumer Capabilities with IBM

Abercrombie & Fitch is using IBM's WebSphere commerce platform for its branded storefronts, both domestically and internationally, to expand its direct-to-consumer capabilities and drive its e-commerce business to $1 billion.
Top 10 Retail Predictions for 2012

While December was a generally good month in terms of sales, consulting firm AlixPartners predicts that trouble is lurking for retailers in 2012. See what trouble is brewing in the firm's Top 10 Retail Predictions for 2012.
American Apparel Picks Oracle Customer Personalization Solution

American Apparel will use Oracle solutions to personalize the customer experience across all its channels, including the Web, contact center, mobile devices, social media and in stores.
Eastern Mountain Sports iPad Deployment Goes Chainwide in 2012

A successful four-store pilot of Eastern Mountain Sports' iPad-based tablet deployment will be followed by a chainwide rollout of the mobile retailing solution this year.
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Top 10 Takeaways from the 2012 Store Systems Study
1/25/2012 2:00:00 PM (EST)
Moderator:
Joe Skorupa, Group Editor-in-Chief, RIS News

Panelists:
>>Lee Holman, Lead Retail Analyst,IHL Group
>>Charlie McCarter, Regional Sales Director, SMB Retail Solutions, Dell Inc
>>Barry Wise, Industry Consultant, Epson America, Inc.
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The SoMoLo Imperative: Social, Mobile, Local Shopping Reaches the Tipping Point
1/10/2012 12:00:00 PM (EST)
Moderator: Joe Skorupa, Group Editor-in-Chief, RIS News

Panelist: Dave Bruno, Director of Commerce Studies, RedPrairie
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Leveraging WFM Analytics to Improve Labor Optimization Leveraging WFM Analytics to Improve Labor Optimization
Retailers who have deployed automated workforce management solutions, such as budgeting, forecasting, scheduling, timekeeping and task management, have access to volumes of valuable data, which can yield a wealth of analytical information to improve workforce optimization and labor allocation. Explore how to build the optimal workforce management dashboard and gain actionable insight to improve labor optimization initiatives.
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Mobile and Tablet Shopping Demystified -- Adoption and the ROI Business Case Mobile and Tablet Shopping Demystified -- Adoption and the ROI Business Case
Kony is proud to sponsor Aberdeen's new report titled, "Mobile and Tablet Shopping Demystified -- Adoption and the ROI Business Case" by Principal Analyst, Sahir Anand. Between July and August 2011, Aberdeen surveyed 300 enterprises to assess the consumer, process and technology factors that are shaping the roll-out and gradual expansion of existing mobile and tablet shopping initiatives. This Analyst Insight details business and customer success cases, and forward-looking roadmaps that are likely to define this space in the coming months.
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