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Posted Date: 5/28/2010

The Cross Channel Imperative: Creating a Unified Customer Engagement Platform

Retailers must embrace the opportunity to serve customers in the way they want to shop: seamlessly across channels. Learn how to approach channel integration through a unified customer engagement platform to reach new levels of sales and enterprise performance.

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Realizing the Full Value of the Multichannel Shopper
6/19/2012 12:00:00 PM (EST)
Moderator:
>>Adam Blair, Executive Editor, RIS News

Panelist:
>>Robert Garf, Demandware
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Emerging Trends in eCommerce with Dillard's, Inc.
6/12/2012 12:00:00 PM (EST)
Moderator:
>>Joe Skorupa, Group Editor-in-Chief, RIS News

Panelists:
>>Kevin Moffitt, Director of eCommerce, Dillard's
>>Nikki Baird, Managing Partner, RSR Research
>>Jason Goldberg, Vice President, Strategy and Customer Experience, CrossView
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