 CROSS-CHANNEL TRENDS
Target Seeks Allies in Battle Against 'Showrooming'
Target's recent letter to its suppliers seeking help in the battle against 'showrooming' – the phenomenon of shoppers browsing brick-and-mortar stores but buying from lower-priced competitors – points up the power mobile devices have put into shoppers' hands. Target wants its suppliers to help by providing more differentiated products and/or lower prices, but many wonder if anything can stem the showrooming tide.
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Is PayPal's Home Depot Pilot a Game-Changer?
PayPal's entry into the brick-and-mortar payments arena is looking more like a full-scale invasion. Just a few days after announcing the expansion of its Home Depot pilot from five to 51 stores, press reports now indicate the program will expand to more than 2,000 stores by March if the pilot is successful. In addition, Office Depot is testing PayPal's POS solution in a few of its stores. Could PayPal's no-card, no-phone payment solution change the way we pay – and if it can, what's in it for retailers?
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5 Ways Holiday E-Commerce is Changing
Based on analysis from the Chase Paymentech Pulse Index, e-commerce retailers made wide choices this past holiday season, capitalizing on what turned out to be a very successful holiday shopping season. Here are some clear trends retailers can identify to develop strategies for next holiday season.
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IKEA Uses Facebook to Boost Traffic, Loyalty
IKEA is hosting an in-store event to drive traffic, customer loyalty and Facebook likes as well as boost its brand image. The event includes meals, discounts and giveaways for customers who RSVP and invite friends on Facebook.
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7 Most Stunning Website Failures of 2011
The Web was big in retailing in 2011, and with it were a few shocking website crashes. See where Target, Apple and H&M rank on the list of seven most stunning website failures in 2011.
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2012 Web Industry Predictions
Mobile development, Web page size and competition between browsers are among the top 11 Web industry predictions for 2012.
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Top 5 Social Commerce Disruptors in 2012
Social commerce promises to play an even bigger role in retailing next year than it did in 2011, with options beyond the basic "like," more daily deals and greater reliance on celebrities to build excitement and drive traffic. Discover more about the five big social commerce disruptors retailers will need to understand to harness social media's power in 2012.
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Top 10 Takeaways from the 2012 Store Systems Study
1/25/2012 2:00:00 PM (EST)
Moderator:
Joe Skorupa, Group Editor-in-Chief, RIS News
Panelists:
>>Lee Holman, Lead Retail Analyst,IHL Group
>>Charlie McCarter, Regional Sales Director, SMB Retail Solutions, Dell Inc
>>Barry Wise, Industry Consultant, Epson America, Inc.
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Leveraging WFM Analytics to Improve Labor Optimization
Retailers who have deployed automated workforce management solutions, such as budgeting, forecasting, scheduling, timekeeping and task management, have access to volumes of valuable data, which can yield a wealth of analytical information to improve workforce optimization and labor allocation. Explore how to build the optimal workforce management dashboard and gain actionable insight to improve labor optimization initiatives.
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Mobile and Tablet Shopping Demystified -- Adoption and the ROI Business Case
Kony is proud to sponsor Aberdeen's new report titled, "Mobile and Tablet Shopping Demystified -- Adoption and the ROI Business Case" by Principal Analyst, Sahir Anand. Between July and August 2011, Aberdeen surveyed 300 enterprises to assess the consumer, process and technology factors that are shaping the roll-out and gradual expansion of existing mobile and tablet shopping initiatives. This Analyst Insight details business and customer success cases, and forward-looking roadmaps that are likely to define this space in the coming months.
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