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CROSS-CHANNEL BEST PRACTICES
Deckers Grows Online Conversion 14%

Deckers replaced its legacy platform with Demandware Commerce to support its multi-brand, multi-channel strategy, boosting online conversion for its UGGAustralia.com site 14% in the first week.
Saks Leverages Mobile to Link Digital and In-Store Shopping

Use of mobile devices is becoming the norm, particularly among luxury shoppers, says Saks Direct president/CMO Denise Incandela. She calls mobile a key cross-channel link for the retailer.
Streamlining the Store

Walgreens keeps store-level IT lean while enabling new concepts and cutting-edge functionality
Barneys New York Goes Cutting-Edge for the Holidays

Gaga’s Workshop is the key element in a multi-channel, holiday promotion. Only problem is the website has been down for days due to inability to handle the traffic.
American Eagle's Fast-Growing Mobile Channel Boosts Store Traffic

M-commerce sales are rising rapidly at American Eagle Outfitters, and the retailer is achieving added value by using mobile to drive store traffic and integrate more effectively with social media sites.
Clarks Shoes Creates a Global Platform

A look inside Clarks Shoes' innovative, customer-focused IT strategy supporting a give-year growth plan.
Marks & Spencer Boosts Basket Size 25% with Online Video

By adding M&S TV to its website, UK-based department store Marks & Spencer saw a 25% uplift in basket size.
Golfsmith Multi-Channel Shoppers Outspend Single-Channel Four to One

Golfsmith's analysis of its multi-channel shoppers reveals that they spend four times as much as customers that only shop in one channel.
Smaller-Format Stores' Success Prompts Cabela's Expansion Plans

With its smaller-format stores outperforming traditional locations by 30%-40% in key measurements, Cabela's is planning to open more of these next-generation stores through 2013.
Price and Promotion Optimization Bring $40M in Benefits to Office Depot

Office Depot has achieved $40 million in benefits from more effective pricing and promotional strategies during the first three quarters of 2011, and is also seeing strong results from its new smaller-format stores.
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Top 10 Takeaways from the 2012 Store Systems Study
1/25/2012 2:00:00 PM (EST)
Moderator:
Joe Skorupa, Group Editor-in-Chief, RIS News

Panelists:
>>Lee Holman, Lead Retail Analyst,IHL Group
>>Charlie McCarter, Regional Sales Director, SMB Retail Solutions, Dell Inc
>>Barry Wise, Industry Consultant, Epson America, Inc.
View On Demand

The SoMoLo Imperative: Social, Mobile, Local Shopping Reaches the Tipping Point
1/10/2012 12:00:00 PM (EST)
Moderator: Joe Skorupa, Group Editor-in-Chief, RIS News

Panelist: Dave Bruno, Director of Commerce Studies, RedPrairie
View On Demand
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Leveraging WFM Analytics to Improve Labor Optimization Leveraging WFM Analytics to Improve Labor Optimization
Retailers who have deployed automated workforce management solutions, such as budgeting, forecasting, scheduling, timekeeping and task management, have access to volumes of valuable data, which can yield a wealth of analytical information to improve workforce optimization and labor allocation. Explore how to build the optimal workforce management dashboard and gain actionable insight to improve labor optimization initiatives.
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Mobile and Tablet Shopping Demystified -- Adoption and the ROI Business Case Mobile and Tablet Shopping Demystified -- Adoption and the ROI Business Case
Kony is proud to sponsor Aberdeen's new report titled, "Mobile and Tablet Shopping Demystified -- Adoption and the ROI Business Case" by Principal Analyst, Sahir Anand. Between July and August 2011, Aberdeen surveyed 300 enterprises to assess the consumer, process and technology factors that are shaping the roll-out and gradual expansion of existing mobile and tablet shopping initiatives. This Analyst Insight details business and customer success cases, and forward-looking roadmaps that are likely to define this space in the coming months.
Download Now
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