|
|
| |
| |
| | FEATURED | | | TRENDS | | | BEST PRACTICES | | | RESEARCH | |
Macy's Takes the Lead in Tech-Enhanced Shopping
|
| Macy's is technologizing the shopping experience, creating a seamless omni-channel environment for customers in its stores. With the expansion of online inventory, Google Wallet, RFID and a shoe floor, Macy's takes the lead.
 | | |
|
|
|
|
|
|
|
Macy's Takes the Lead in Tech-Enhanced Shopping
|
| Macy's is technologizing the shopping experience, creating a seamless omni-channel environment for customers in its stores. With the expansion of online inventory, Google Wallet, RFID and a shoe floor, Macy's takes the lead. | |
|
2nd Annual 2011 Shopper Experience Study: Taking the Store to the Shopper
|
| Based on a survey of more than 2,400 consumers, the 2nd Annual Shopper Experience Study, produced by RIS News and Cognizant, taps into shoppers' likes and dislikes. Download this study to find out how to link shopper preferences to specific strategies to improve sales and customer satisfaction. | |
|
|
|
|
|
|
David Phalen of Movado Retail Group focuses on optimizing the labor-to-sales ratio.
|
|
|
|
|
|
|
|
 |
| May 2012 |
| In this Issue: |
|
|
|
| | Blog | | | Web Events | | | Thought Leadership | |
Retail Insight Blog
|
 |
Omni-Nomics: Process Changes Key to Success As new mobile and social opportunities join traditional sales channels, the e-commerce and marketing teams have quickly jumped on board, sometimes even before formal business plans were in place. They saw the potential in new shoppers and new technologies. And compared to merchandisers and planners, they were unencumbered from carrying the bulk of the enterprise on their backs. However, getting merchandisers and planners to shift to new methods is the key to success in omni-nomics. Here’s how.
|
|
| Emerging Trends in eCommerce with Dillard's, Inc. |
| 6/12/2012 12:00:00 PM (EST) |
Moderator: >>Joe Skorupa, Group Editor-in-Chief, RIS News
Panelists: >>Kevin Moffitt, Director of eCommerce, Dillard's >>Nikki Baird, Managing Partner, RSR Research >>Jason Goldberg, Vice President, Strategy and Customer Experience, CrossView |
| Register Now |
|
|
| Stop Showrooming from Hijacking Your Customers |
| 5/31/2012 12:00:00 PM (EST) |
Moderator: >>Joe Skorupa, Group Editor-in-Chief, RIS News
Panelists: >>Kevin Sterneckert, Research Vice President, Research - Consumer Value Chain, Gartner, Inc. >>Gene Weaver, Director, Product Strategy for Commerce Business Unit, RedPrairie |
| Register Now |
|
|
Next Steps for Cloud Retailing
|
 | As retailers realize the value of cloud computing’s cost savings and flexibility, they are exploring which systems will benefit most from a cloud-based approach. Download this special report, based on recent RIS research, to learn why digital commerce, workforce management and marketing are the latest cloud computing “hot spots.”
Download Now
|
|
|
|
|
|
|