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2015 Retail Executive Summit
2015 ENGAGE
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EKN Research: Customer Context Power - A Success Imperative

Retailers and hospitality enterprises are well aware that consistently high standards of in-store or in-location customer engagement are key imperatives for customer relevance, financial gains, loyalty and brand advocacy. However, more often than not, such standards break-down in stores due to a wide variety of reasons. Download this benchmark report to understand why the right customer for the right offer in-store is a top priority and key business pains, performance and capabilities related to in-store customer engagement.

RIS EVENTS

2015 Retail Executive Summit
2015 ENGAGE

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Epicor Retail Metamorphosis: Restructuring and Reinvention

Less than a week before the Epicor Insights user’s conference a bolt of lightning flashed across the retail tech landscape. Epicor announced it was splitting into two privately owned companies by spinning off the Retail Solutions Business into its own separate company. Rarely does a users’ conference offer the opportunity to meet with the top executives and discuss major news about the future of one of the giants in the retail tech industry. Here’s what I discovered.