 In This Issue
October 2011 |
|
| Magazine Sections |
| | |
| Cover Story: |
| |
| The Container Store Uses WFM for Successful Scheduling |
| 10/06/2011 |
| Author: Adam Blair |
| The Container Store uses advanced WFM tools to align store staffing with customer traffic. |
| |
| Editor's Note: |
| |
| No IT Pain, No IT Gain |
| 10/06/2011 |
| Author: Joe Skorupa |
| It's well-known that retail IT upgrades are budgeted only when the pain of using outdated solutions becomes too much for the enterprise to bear. But by converting this pain into metrics, we gain insight into IT investment plans.
|
| |
| Insider's Insight: |
| |
| Seizing Strategic Advantage |
| 10/06/2011 |
| Author: Lynn Olsen |
| While others sit on the sidelines, retail leaders change the rules of the game. |
| |
| Custom Research: |
| |
| Consumer-Driven Store |
| 10/06/2011 |
| Author: Joe Skorupa |
| Retailers need to convert the store into a digitally powered environment that enables shoppers to enjoy the same experiences they get online or on mobile phones inside the four walls of a store. Download this Custom Research report to learn how to create a customer-driven store that is able to respond quickly to market forces. |
| |
| Winning the POS Arms Race |
| 10/06/2011 |
| Author: Joe Skorupa |
| For retailers, a full-fledged POS refresh is the single most expensive IT project they will undertake in a given year. Download this Custom Research report to learn more about the POS in today's retail environment and find out what is driving the current high level of POS investment. |
| |
| Retail Solutions Brief: |
| |
| POS Upgrade Strategies |
| 10/06/2011 |
| Author: Deena M. Amato-McCoy |
| As omni-channel shoppers increasingly demand an Internet-like shopping experience at the store level, the role of the POS is rapidly changing. Download this Retail Solutions Brief to learn how the POS has evolved from primarily a transactional and data collection device into a critical customer service touchpoint. |
| |
| Best Practice: |
| |
| Sendik's Engages Shoppers In-Store |
| 10/06/2011 |
| Author: Caterina Pontoriero |
| Grocery chain Sendik's enhances its interactions with shoppers through digital signage.
|
| |
| Case Study: |
| |
| Russell's Convenience Shares on the Cloud |
| 10/03/2011 |
| Author: Caterina Pontoriero |
| Russell's Convenience Stores uses the cloud to share documents and streamline communication with executives and partners. |
| |
| Trends: |
| |
| Omni-Channel Inventory Management |
| 10/06/2011 |
| Author: Caterina Pontoriero |
| Inventory visibility and centralized order management improve cross-channel capabilities. |
| |
| Emerging Technologies: |
| |
| New Age of In-Store Promotions |
| 10/06/2011 |
| Author: Caterina Pontoriero |
| Digital signage solutions designed to boost customer engagement and increase sales. |
| |
| Store Front: |
| |
| Canada Post Pilots QR Code Feedback |
| 10/06/2011 |
| Author: RIS News |
| A QR code pilot program allows Canada Post customers to leave feedback in 40 retail locations throughout the country. |
| |
| Destination XL Implements Casual and Intelligent Signage |
| 10/06/2011 |
| Author: RIS News |
| Destination XL is printing shelf-edge product signs using AccessVia Web dSignShop. |
| |
| Macy's Takes Shoppers Backstage |
| 10/06/2011 |
| Author: RIS News |
| Macy's Backstage Pass allows in-store shoppers to view promotional videos and enter contests when they scan QR codes. |
| |
| Rooms To Go Offers Instant In-Store Credit Approval |
| 10/06/2011 |
| Author: RIS News |
| 2D barcode scanners and identification-checking technology provide instant credit application approval at the POS. |
| |