Posted Date: 4/1/2011
High-Stakes Customer Analytics
By Joe Skorupa
Today's consumer demands higher levels of engagement, personalization and relevance. These are impossible to achieve without advanced BI and analytical tools. Key takeaways in this exclusive research report deliver insight into how retailers are using unstructured data, cross-channel synchronization and customer segmentation to achieve measurable results.
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Emerging Trends in eCommerce with Dillard's, Inc. 6/12/2012 12:00:00 PM (EST)
Moderator: >>Joe Skorupa, Group Editor-in-Chief, RIS News
Panelists: >>Kevin Moffitt, Director of eCommerce, Dillard's >>Nikki Baird, Managing Partner, RSR Research >>Jason Goldberg, Vice President, Strategy and Customer Experience, CrossView
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Shifting to Omni-Channel Merchandising and Planning
Merchandisers and planners must now take their jobs to new levels thanks to the addition of mobile and social selling. Download this special report, based on presentations by leading industry analysts at RIS News’ Omni-Channel Merchandising and Planning Symposium in April, to learn 20 tips for improving retail planning and forecasting.
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Mobile and Tablet Shopping Demystified: Adoption and the ROI Business Case
With consumers forcing retailers to expand channel commerce and customer engagement in stores, mobile and tablet shopping is beginning to address a unique customer-centricity opportunity. To learn more, download this Aberdeen Group Analyst Insight report, which examines the role of mobile solutions and how they have changed the dynamics of retail transactions and customer expectations as well as creating important profit opportunities.
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