 MERCHANDISING WHITE PAPERS
Mobile and Tablet Shopping Demystified -- Adoption and the ROI Business Case
Kony is proud to sponsor Aberdeen's new report titled, "Mobile and Tablet Shopping Demystified -- Adoption and the ROI Business Case" by Principal Analyst, Sahir Anand. Between July and August 2011, Aberdeen surveyed 300 enterprises to assess the consumer, process and technology factors that are shaping the roll-out and gradual expansion of existing mobile and tablet shopping initiatives. This Analyst Insight details business and customer success cases, and forward-looking roadmaps that are likely to define this space in the coming months.
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Is Your Commerce Platform Ready to Go Global?
Now that digital commerce has made it easy to reach shoppers virtually anywhere, international markets are a tempting target for multi-channel retailers. But before going global, it's wise to 'audit' your commerce platform to make sure it can support your planned expansion. Download this white paper to learn the four key functional areas to focus on.
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Mobility Renews the Strength of Stores
Empowering store associates with mobile devices enhances the customer experience, improves decision-making and sharpens store execution. Download this white paper to learn how mobility can be a game-changer capable of transforming the shopper’s relationship with the retail brand.
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8 Steps to Success in the Future of POS
Are your store systems able to meet customer expectations in an era where consumers are expecting better service in real time? Learn more on the 8 steps to embracing the future of POS.
1. The Broadband Era
2. To the Cloud
3. Hardware Choices
4. Technology to Enhance Customer Engagement
5. Pricing Solutions
6. POS in a Mobile World
7. E-commerce and the Cross-channel Experience
8. Security Concerns
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Improving Profitability Using Retail KPIs
For retailers, understanding the importance and effective usage of KPIs is vital. This paper will explore the common KPIs used today across all sales channels, define the formulae, discuss potential ways to improve them, and explain their use in the routine management processes of the business.
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Visibility and Internal Collaboration Power Customer-Driven Retailing
Customers are clearly in the driver’s seat today, requiring retailers to turn a vision of customer-driven retailing a reality. Retailers need to use newly available data-gathering and BI tools to bridge the gaps between marketing, merchandising, supply chain and other internal departments. The good news for retailers is that if they can reshape themselves into customer-driven enterprises, they’ll gain opportunities to engage with shoppers in deeper, more meaningful ways.
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Cloud Computing in Retail: Evaluating the Case for Advanced SaaS
Faced with ongoing pressures to lower operating costs and increase operational efficiencies, a wider range of mid-market and smaller retailers are considering alternatives to traditional license-driven software deployment. This RTP White Paper presents the state of the SaaS market, evolving trends, and pros and cons, with two retail case studies.
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Top 10 Takeaways from the 2012 Store Systems Study
1/25/2012 2:00:00 PM (EST)
Moderator:
Joe Skorupa, Group Editor-in-Chief, RIS News
Panelists:
>>Lee Holman, Lead Retail Analyst,IHL Group
>>Charlie McCarter, Regional Sales Director, SMB Retail Solutions, Dell Inc
>>Barry Wise, Industry Consultant, Epson America, Inc.
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Leveraging WFM Analytics to Improve Labor Optimization
Retailers who have deployed automated workforce management solutions, such as budgeting, forecasting, scheduling, timekeeping and task management, have access to volumes of valuable data, which can yield a wealth of analytical information to improve workforce optimization and labor allocation. Explore how to build the optimal workforce management dashboard and gain actionable insight to improve labor optimization initiatives.
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Mobile and Tablet Shopping Demystified -- Adoption and the ROI Business Case
Kony is proud to sponsor Aberdeen's new report titled, "Mobile and Tablet Shopping Demystified -- Adoption and the ROI Business Case" by Principal Analyst, Sahir Anand. Between July and August 2011, Aberdeen surveyed 300 enterprises to assess the consumer, process and technology factors that are shaping the roll-out and gradual expansion of existing mobile and tablet shopping initiatives. This Analyst Insight details business and customer success cases, and forward-looking roadmaps that are likely to define this space in the coming months.
Download Now
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