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Leveraging WFM Analytics to Improve Labor Optimization
Retailers who have deployed automated workforce management solutions, such as budgeting, forecasting, scheduling, timekeeping and task management, have access to volumes of valuable data, which can yield a wealth of analytical information to improve workforce optimization and labor allocation. Explore how to build the optimal workforce management dashboard and gain actionable insight to improve labor optimization initiatives.
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Mobile and Tablet Shopping Demystified -- Adoption and the ROI Business Case
Kony is proud to sponsor Aberdeen's new report titled, "Mobile and Tablet Shopping Demystified -- Adoption and the ROI Business Case" by Principal Analyst, Sahir Anand. Between July and August 2011, Aberdeen surveyed 300 enterprises to assess the consumer, process and technology factors that are shaping the roll-out and gradual expansion of existing mobile and tablet shopping initiatives. This Analyst Insight details business and customer success cases, and forward-looking roadmaps that are likely to define this space in the coming months.
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Is Your Commerce Platform Ready to Go Global?
Now that digital commerce has made it easy to reach shoppers virtually anywhere, international markets are a tempting target for multi-channel retailers. But before going global, it's wise to 'audit' your commerce platform to make sure it can support your planned expansion. Download this white paper to learn the four key functional areas to focus on.
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New Dimensions for Targeted Marketing
The rise of e-commerce, mobile commerce and social retailing has added multiple dimensions to retailers' targeted marketing, but also opened up new opportunities. Download this Retail Solutions Brief to discover how location-based, contextual and action-based marketing are adding new ways for retailers to more precisely target their communications with customers.
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Preparing the Network for the New Shopper
The seemingly seismic shift from wired to wireless retail technology is exerting pressure on IT networks, forcing retailers to rethink the communications and data networks supporting their stores. Download this Retail Solutions Brief to learn more about the network management and security systems solutions that can help handle the increased digital traffic.
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M-Commerce Goes Mainstream
The tablet is the latest development in the rapid growth of mobile shopping, both as a consumer shopping vehicle and as a retailer-deployed device. Download this Retail Solutions Brief to learn what retailers should consider when studying, planning and executing on m-commerce strategies.
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POS Upgrade Strategies
As omni-channel shoppers increasingly demand an Internet-like shopping experience at the store level, the role of the POS is rapidly changing. Download this Retail Solutions Brief to learn how the POS has evolved from primarily a transactional and data collection device into a critical customer service touchpoint.
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