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Staples' O'Rorke Offers Omni-Channel Operations Info at CCRES
8/31/2010
Maintaining the convenience, consistency and relevancy of customer interactions is a key goal for Staples as it executes on the omni-channel vision. Discover a wide range of omni-channel operations tips from Staples' VP of U.S. Retail Systems and Shared Services Beth O'Rorke at this year's CCRES.
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Boycott Target Movement Cresting at 75,000-Plus on Facebook
8/31/2010
There's still plenty of anger at Target for its $150,000 donation to a group supporting an anti-gay Minnesota gubernatorial candidate, but the social media-fueled "Boycott Target" movement seems to have hit its peak with 75,000-plus Facebook supporters.
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Blockbuster Bankruptcy in Works Could Shut 800 Stores
8/27/2010
According to published reports, the video rental chain, which has lost a total of $1.1 billion since the beginning of 2008, will enter a "pre-planned" bankruptcy in mid-September. Blockbuster is hoping to use its time in Chapter 11 to exit leases on up to 800 of its worst-performing brick-and-mortar stores.
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Gap E-Commerce Goes Global While Others Lag
8/26/2010
Gap finally launched e-commerce sites this week for shoppers in the U.K. and Canada as part of a global strategy to make online shopping available in 65 countries by year's end.
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