Bringing the Human Touch to Omni-channel Retailing

Consumers are more informed, savvy and vocal than ever. According to Lee Resources,  91 percent of unhappy customers will not willingly do business with the same company again.

Kroger Drives Business with Digital Efforts

6/29/2015 - Want to know what The Kroger Company is doing to bring digital technology to its supermarket business? Here is a look at what's the company has been doing recently. 

RIS News Named a Must Read Retail Website

6/29/2015 - The media brand finished in the top 10 in Vend's ranking of the 25 best retail industry websites. See which news organizations joined RIS on the required reading list.

Personalized Product Discovery Helps Digital Retail

6/29/2015 - A new personalized shopping tool may help shoppers save time online. Certona’s Product Finder and Gift Finder technology gives online stores customer service akin to a friendly sales  associate offering recommendations in-store, guiding customers through a series of interactive, visual questions and then customizing product recommendations to each individual. 

7 Key Product Content Areas Retailers are Investing In

6/26/2015 - Effective product content is key to not losing ground amidst the changing retail scene and businesses that recognize this need are making gradual investments in enhancing product content. Don't miss these seven key areas to focus on. 


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