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Posted Date: 7/6/2010

Seizing Game-Changing Trends in Workforce Management

To get actionable insight into leading-edge models for retail workforce management, game changing technology and leadership trends impacting labor productivity and profit improvement, a series of Workforce Management Leadership Summits will be held in major cities across the country.

The series, hosted by Workforce Insight, will bring together retail executives, analysts and workforce management experts in six major cities beginning July 22 in New York City.

Among the expert speakers lined up for the one-day events is John Russo, solution management, retail and distribution for Infor, where he offers strategic expertise regarding product direction to support key workforce initiatives.

Russo's topic will be "Amplify Brand Image by Balancing Service and Non-Service Labor with WFM," which examines the opportunity to enhance brand image with both old and new customers through improved execution and quality of service levels. In Russo's session attendees will learn how total workforce management solutions can help balance workforce allocation (and spend) to turn browsing shoppers into lifelong customers.

Other expert speakers include: Krista Elwell, Charming Shoppes director of store operations and concept initiatives; Beth A. Thomas, Sequent EVP/Managing Director; Scott Knaul, principal retail WFM consultant for Workforce Insight; and Larry Leibach, principal retail WFM consultant for Workforce Insight.

The Retail WFM 2010 conferences are aimed at C-level executives and senior leaders with functional oversight for labor cost control, profit improvement and workforce management systems and processes.

The Retail WFM 2010 Conference will take place in six cities between July and August:

New York, NY - July 22, 2010
Columbus, OH - July 23, 2010
Chicago, IL - July 29, 2010
Dallas, TX - July 30, 2010
San Francisco - August 5, 2010
Los Angeles - August 6, 2010
Click here for more details.

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