Top 10 Retailers to Work For

By Adam Blair — January 29, 2013

Judgments about how "good" an individual person is are notoriously subjective: people can find things to criticize even among winners of the Nobel Peace Prize. But apparently it is possible to objectively measure how good a company is. The 2012 Good Company Index (GCI) ranks Fortune 500 companies using measurements of employee satisfaction, treatment of customers, commitment to sustainability and adherence to ethical standards.

Index authors Laurie Bassi, Ed Frauenheim and Dan McMurrer inaugurated the GCI last year, but the 2011 assessment was limited to 84 companies in the Fortune 100. The 2012 rankings have been expanded to include 300 of America's largest public companies in the Fortune 500. The GCI assigns positive or negative points to companies based on their performance and tallies the totals, with the range of possible scores running from a low of -9 to a high of +8.

RIS analyzed the results for the 43 retail companies on the list to discover the Top 10 Best Companies to Work For. In cases where two companies' aggregated scores were the same, the retailer's ranking as an employer was used to break a tie, followed by its ranking as a seller (i.e. its treatment of customers). There were two ties where all scores were identical: Office Depot and Kohl's at number seven and Amazon.com and Advance Auto Parts at number 10.

Top 10 Best Companies to Work For

1. Apple
2. Costco Wholesale
3. Best Buy
4. Gap
5. O'Reilly Auto Parts
6. Whole Foods Market
7. Office Depot; Kohl's (tie)
8. Nordstrom
9. Starbucks
10. Amazon; Advance Auto Parts (tie)

Even though the authors widened the scope of companies they analyzed for this year's report, several retailers made encore appearances in this year's Top 10 Retailer list, including Apple, which topped the list for the second year in a row. Other repeats were Office Depot, Whole Foods, O'Reilly and Costco, which moved up from tenth to second this year.

Companies were assessed as employers via ratings on employee feedback site Glassdoor.com and Fortune magazine's list of the best companies to work for; the database of 4,000 public companies maintained by wRatings was used to measure companies as sellers. The "Good Stewards" (sustainability and ethics) rankings came from a number of sources, including Newsweek magazine's Green Rankings, the Dow Jones Sustainability North America Index, the New York Times list of top CEO compensation and Ethisphere Institute's list of the world's most ethical companies.

Look for the list of the 10 Worst Companies to Work For, which RIS will publish next week.

For related content: Bottom 10 Retail Companies to Work For

Top 10 Retail Companies to Work For

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