RESEARCH

Customer Engagement Tech Trends Study: The Personalization Imperative

10/17/2014 — Download this report to learn why strategies that begin and end with the customer are critical to success in retail today.

Art and Science of Advanced Analytics

10/17/2014 - More than one-fifth of retailers are investing at least 10% of their IT budgets in raising their analytic IQs. Download this Custom Research to discover how retailers are predicting consumer behaviors to capitalize on the insights. Download Now >>

Raising Your Customer Analytics IQ

8/22/2014 - Customer analytics stubbornly holds out as the last major IT frontier to conquer. Download this Custom Research to uncover how retailers are leveraging analytics to embed advanced computing power in every aspect of the retail enterprise. Download Now >>

EKN RESEARCH

EKN: 2nd Annual Future of Stores

The role of the brick and mortar store is evolving from being a destination of commerce to being a hub of omni-channel customer engagement. In order to consistently and smoothly dispense an omni-channel experience to customers, retailers will need to re-train this organizational fiber. EKN’s 2014 Stores Industry Benchmark lays out a framework for how with the 4 key properties of stores that retailers will need.

EKN: 2nd Annual Omni-channel Merchandising Benchmark

More than a decade after eCommerce became a highly viable channel and as the mobile channel continues to disrupt the industry, merchandising in retail is finally showing signs of a significant evolution. EKN's 2nd annual Omni-channel Merchandising Benchmark study, based on a survey of 100 retailers, lays out findings and analysis from the survey, presents prescriptive recommendations on what should be done to execute on a unified merchandising strategy, and outlines best practices - strategies, business processes and technology recommendations to that end.
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RIS EVENTS


2015 Retail Technology Conference