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Creating Emotional Connections Creating Emotional Connections
Download this Custom Research report to find out how effective use of loyalty programs can shift from underutilization to driving engagement and growth.
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Customer-Centric WFM Customer-Centric WFM
Download this Custom Research report to find out how workforce management solutions can shift customer-centric performance goals in the age of showrooming.
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23rd Annual Retail Technology Study 23rd Annual Retail Technology Study
A whirlwind of new forces, including cloud, mobile, social and information, will either strengthen retailers or level them. Download this study to learn how retailers are keeping up with the speed of change.
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Tablets on the Rise Tablets on the Rise
Clear trends in this exclusive custom research report indicate big changes are taking place as the high-speed rollout of tablets in retail continues.
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RIS Software Leaderboard 2012 with Leaderboard Profiles RIS Software Leaderboard 2012 with Leaderboard Profiles
The RIS News Software LeaderBoard spotlights the best-of-the-best customer-centric software vendors in retail. Download this report if you want to find customer satisfaction rankings for IBM, Sap, Microsoft, Epicor, RedPrairie, NCR, Oracle, Microsoft, JDA and more.
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10th Annual Store Systems Study 2013: Mobility Changes Everything 10th Annual Store Systems Study 2013: Mobility Changes Everything
Download the 10th annual RIS News/IHL Group Store Systems Study to learn how retailers are allocating their store systems budgets in this must-read benchmark research report.
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The Art of Decisive Merchandising The Art of Decisive Merchandising
The principles of successful merchandising are changing with the new breed of shoppers and retailers. Download this Custom Research report to discover obstacles and opportunities faced.
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The Y2K Moment for POS The Y2K Moment for POS
A combination of aging POS systems and fast-changing consumer requirements is creating a watershed moment for POS upgrades. Download this Custom Research report to see why today's activity level rivals the one generated by Y2K.
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Navigating the Intersection Between Marketing and IT Navigating the Intersection Between Marketing and IT
In EKN’s latest benchmark study, Navigating the Intersection Between IT and Marketing, readers can benchmark their IT/Marketing alignment with the industry, discover the impact new channels are having on technology decision making, and learn specific strategies on how to align the enterprise to meet customer needs.
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EKN Benchmark: The State of Loyalty in Retail EKN Benchmark: The State of Loyalty in Retail
Is loyalty dead in retail? Edgell Knowledge Network’s (EKN) latest benchmark report shows that retailers are struggling with how to drive customer loyalty in an era of changing consumer behavior and broad expansion into new channels. Download this report to learn prescriptive insights including a new framework for customer loyalty in the retail industry.
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2012 SHARED STRATEGY REPORT 2012 SHARED STRATEGY REPORT
This annual report features the latest research on retailer and manufacturer collaboration strategies in areas like product quality, big data, new markets, mobility and more.
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Custom Research Series: The Impact of Showrooming on the 2012 Holiday Season Custom Research Series: The Impact of Showrooming on the 2012 Holiday Season
Retailers’ ability to adapt to showrooming and its impact on holiday 2012 is the subject of EKN’s latest report. Download this research to learn strategies to convert showrooming from a threat . . . to an opportunity.
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EKN's State of the Industry Research Series: Big Data in Retail EKN's State of the Industry Research Series: Big Data in Retail
Big Data is the new shiny object in the room. The challenge lies in disaggregating the buzz, and all the game-changer talk, from where the value lies; and more importantly, in answering the question of how and where do you get started. To help answer the question, Edgell Knowledge Network (EKN) conducted extensive research using its Pulse360™ methodology. Download this comprehensive report to learn not only the opportunities and challenges Big Data can provide but how and where retailers can get started. The research included a survey of 75+ retailers, in-person interviews with senior retail leaders, and guidance and validation of the findings and recommendations by our Advisory Council.
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