Posted Date: 11/3/2008
IT Services Leaderboard '08
 In 2008, Pierre Audoin Consultants (PAC) has forecast that 8.6% of IT spending will come from the retail sector (compared to 28% from the public sector and 20% from manufacturing). For IT services (project services and outsourcing) the portion for retail is less than 7% of the total.
These lower figures lend support to the notion that technology investments in retail tend to be applied to maintaining existing, legacy systems. A shift toward greater investment would indicate an externalization of IT technologies and resources, and increased usage of packaged software, which inevitably will be more modern and advanced. PAC sees change coming to how retailers leverage IT.
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Finding Hidden Opportunities in a Multi-Dimensional View of the Customer
9/15/2010 2:00:00 PM
Moderator:
>>Adam Blair, Executive Editor, RIS News
Panelists:
>>Bob Antall, Managing Partner, Consumer Centric Consulting (C3)
>>Jim Webster, Director of IT, Comark, Inc.
>>Jeremy Grunzweig, Vice President Operations, Store Systems Group, MICROS-Retail
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Differentiate Mobile Retail: The Six Pillars of Success
The fast-moving adoption of smartphones by shoppers means the time is ripe for retailers to deliver mobile commerce that overcomes the challenges of the form factor and capitalizes on the unique capabilities of the medium. Here are six key pillars that you need to deploy to get your mobile program moving in the right direction.
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