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Posted Date: 11/3/2008

IT Services Leaderboard '08

In 2008, Pierre Audoin Consultants (PAC) has forecast that 8.6% of IT spending will come from the retail sector (compared to 28% from the public sector and 20% from manufacturing). For IT services (project services and outsourcing) the portion for retail is less than 7% of the total.

These lower figures lend support to the notion that technology investments in retail tend to be applied to maintaining existing, legacy systems. A shift toward greater investment would indicate an externalization of IT technologies and resources, and increased usage of packaged software, which inevitably will be more modern and advanced. PAC sees change coming to how retailers leverage IT.

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