 STORE SYSTEMS BEST PRACTICES
Streamlining the Store
Walgreens keeps store-level IT lean while enabling new concepts and cutting-edge functionality
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Walgreens' Five Tips for Smoother IT Rollouts
Operating 7,800-plus stores gives Walgreens lots of motivation to make its IT deployments as smooth and hassle-free as possible. Here are five guidelines that can help streamline your next technology rollout.
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Lowe's Mobile Rollout 60% Complete
More than 60% of Lowe's stores are now equipped with an average of 25 Apple iPhone-based mobile devices apiece, with chainwide rollout of all 42,000 devices expected by early 2012, and the customer experience impact is already being felt. The home improvement retailer has identified opportunities to repurpose "several hundred thousand labor hours from support tasks to directly serving customers," according to Lowe's EVP of store operations Rick Damron. Another reason for the rapid results: the intuitive, user-friendly apps allowed Lowe's to distribute the devices without training manuals, a first for the company.
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Cabela's Enhances Mobile Experience with Multi-Function App
Cabela's new SWAGG mobile app lets its customers use their smartphones to purchase and send digital gift cards, receive targeted offers from more than 4,500 merchants, manage their customer loyalty programs and speed in-store checkout.
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Top 10 Takeaways from the 2012 Store Systems Study
1/25/2012 2:00:00 PM (EST)
Moderator:
Joe Skorupa, Group Editor-in-Chief, RIS News
Panelists:
>>Lee Holman, Lead Retail Analyst,IHL Group
>>Charlie McCarter, Regional Sales Director, SMB Retail Solutions, Dell Inc
>>Barry Wise, Industry Consultant, Epson America, Inc.
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View On Demand
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Leveraging WFM Analytics to Improve Labor Optimization
Retailers who have deployed automated workforce management solutions, such as budgeting, forecasting, scheduling, timekeeping and task management, have access to volumes of valuable data, which can yield a wealth of analytical information to improve workforce optimization and labor allocation. Explore how to build the optimal workforce management dashboard and gain actionable insight to improve labor optimization initiatives.
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Mobile and Tablet Shopping Demystified -- Adoption and the ROI Business Case
Kony is proud to sponsor Aberdeen's new report titled, "Mobile and Tablet Shopping Demystified -- Adoption and the ROI Business Case" by Principal Analyst, Sahir Anand. Between July and August 2011, Aberdeen surveyed 300 enterprises to assess the consumer, process and technology factors that are shaping the roll-out and gradual expansion of existing mobile and tablet shopping initiatives. This Analyst Insight details business and customer success cases, and forward-looking roadmaps that are likely to define this space in the coming months.
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