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WORKFORCE TRENDS
Top 5 Workforce Management Priorities for 2012

Mobile workforce management and skills-based labor scheduling are among five areas retailers should focus on to optimize their workforce in 2012.
5 Ways to Drive Customer Conversion Rates in Your Stores

Same-store sales are looking a little flat and you need to find ways to deliver better results. Here are five ways you can improve conversion rates in your stores.
Bottom 10 Retail Companies to Work For

On the other end of the Good Company Retail Index are the bottom 10 retailers to work for. See where Walmart, Abercrombie & Fitch and Target rank based on customer satisfaction, how they treat employees and environmental awareness.
Top 10 Retail Companies to Work For

Competitive pricing, loyalty programs, customer engagement — retailers have many tactics to get customers into their stores and making purchases at their checkouts. However, sometimes all it takes is being a good retailer. In the recently released Good Company Retail Index, 52 of the nation's biggest retailers are ranked by how they treat employees, customers and the planet. See where Home Depot, Lowe's and Costco rank in the top 10 retailers to work for, and check next week to see which ones ranked in the bottom 10.
Seven Must-Haves for Enhancing the Customer Experience with WFM

A workforce management solution's ability to enhance the customer experience is maximized when it contains seven key elements, according to Scott Knaul of Workforce Insight. Find out how many of the seven "must-haves" are in your WFM solution.
Biometrics in Retail: Poised for a Comeback?

Biometrics failed to make much of an impression as a POS technology, but it may have future retail applications in loss prevention and workforce management.
Top 10 Retail Industry Predictions for 2011

Despite strong holiday sales, retailers face a number of challenges in the year ahead, from rising product costs to acquisitive private equity firms. Learn which trends will have the biggest impact on your business in 2011.
Top 10 Things You Missed at the NRF Big Show 2011

If you couldn't make it to the Big Apple for the NRF Big Show, or there were simply too many sessions to attend, meetings to make and exhibitors to see, don't let it faze you. RIS News has compiled a list of the Top 10 ideas, introductions and insights that made the 2011 NRF Big Show the place to be.
Editor's Picks: The Top Retailing Stories of 2010

RIS editors identify the top retailing stories from a year that saw new technologies (including social media and mobility) blossom while more established channels (e.g. e-commerce) matured—all against the backdrop of a recession that departed too slowly for anyone's taste.
Syncing Inventory and Labor to Turn Shoppers into Advocates

Inability to integrate forecasts can drag down customer experience and profits. Here's how to solve the problem.
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Top 10 Takeaways from the 2012 Store Systems Study
1/25/2012 2:00:00 PM (EST)
Moderator:
Joe Skorupa, Group Editor-in-Chief, RIS News

Panelists:
>>Lee Holman, Lead Retail Analyst,IHL Group
>>Charlie McCarter, Regional Sales Director, SMB Retail Solutions, Dell Inc
>>Barry Wise, Industry Consultant, Epson America, Inc.
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The SoMoLo Imperative: Social, Mobile, Local Shopping Reaches the Tipping Point
1/10/2012 12:00:00 PM (EST)
Moderator: Joe Skorupa, Group Editor-in-Chief, RIS News

Panelist: Dave Bruno, Director of Commerce Studies, RedPrairie
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Leveraging WFM Analytics to Improve Labor Optimization Leveraging WFM Analytics to Improve Labor Optimization
Retailers who have deployed automated workforce management solutions, such as budgeting, forecasting, scheduling, timekeeping and task management, have access to volumes of valuable data, which can yield a wealth of analytical information to improve workforce optimization and labor allocation. Explore how to build the optimal workforce management dashboard and gain actionable insight to improve labor optimization initiatives.
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Mobile and Tablet Shopping Demystified -- Adoption and the ROI Business Case Mobile and Tablet Shopping Demystified -- Adoption and the ROI Business Case
Kony is proud to sponsor Aberdeen's new report titled, "Mobile and Tablet Shopping Demystified -- Adoption and the ROI Business Case" by Principal Analyst, Sahir Anand. Between July and August 2011, Aberdeen surveyed 300 enterprises to assess the consumer, process and technology factors that are shaping the roll-out and gradual expansion of existing mobile and tablet shopping initiatives. This Analyst Insight details business and customer success cases, and forward-looking roadmaps that are likely to define this space in the coming months.
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