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WORKFORCE WHITE PAPERS
Leveraging WFM Analytics to Improve Labor Optimization

Retailers who have deployed automated workforce management solutions, such as budgeting, forecasting, scheduling, timekeeping and task management, have access to volumes of valuable data, which can yield a wealth of analytical information to improve workforce optimization and labor allocation. Explore how to build the optimal workforce management dashboard and gain actionable insight to improve labor optimization initiatives. Download Now

Mobile and Tablet Shopping Demystified -- Adoption and the ROI Business Case

Kony is proud to sponsor Aberdeen's new report titled, "Mobile and Tablet Shopping Demystified -- Adoption and the ROI Business Case" by Principal Analyst, Sahir Anand. Between July and August 2011, Aberdeen surveyed 300 enterprises to assess the consumer, process and technology factors that are shaping the roll-out and gradual expansion of existing mobile and tablet shopping initiatives. This Analyst Insight details business and customer success cases, and forward-looking roadmaps that are likely to define this space in the coming months. Download Now

Mobility Renews the Strength of Stores

Empowering store associates with mobile devices enhances the customer experience, improves decision-making and sharpens store execution. Download this white paper to learn how mobility can be a game-changer capable of transforming the shopper’s relationship with the retail brand. Download Now

Driving Out the Hidden Costs in HR Processes

Retailers seeking to reap the best value from their workforces may be overlooking the hidden costs of manual processes, many of which can be eliminated by integrated workforce management. Download Now

Maximizing Margins in an Omni-Channel World

As customers exert more control over the shopping experience, retailers risk margin erosion from higher fulfillment and inventory carrying costs. Download this white paper to discover four steps retailers can take to maximize their margins while still meeting customer expectations. Download Now

Increase Customer Satisfaction with Productivity-Based Scheduling

Scheduling the most productive people to work at the most in-demand times makes intuitive sense, but not often practiced. Learn how retailers leveraging a best-fit scheduling strategy can experience higher customer satisfaction levels and increased sales. Download Now

Retail's Virtual Crossroads: Transforming Stores from Transaction Centers to Customer Engagement Engines

Big forces are reshaping consumers' lives and forcing retailers to re-imagine their business models. Download this report to learn why retailers need to remake their physical stores into representations of the virtual customer experience available via other channels, from the Web to social networks to mobile technology.
Download Now

The Talent Management Imperative

Learn how savvy merchants use talent management systems to easily align their workforce with business objectives and achieve sustainable results, including enhanced productivity, reduced turnover, increased sales and greater brand integrity. Download Now
Author :Taleo
Exclusive Paper: Screening the Best Workforce Talent

Increasing unemployment rates have left retailers with the difficult task of trying to find the ideal candidate in a virtual ocean of applicants. Brief outlines 3 vital steps that can help reduce the chance that applicants will game your screening process, while simultaneously reduce staffing time. Download Now
Author :Taleo
New Realities of Retail Workforce Management

Retailers are leveraging today's workforce management tools to respond to immediate pressures to trim costs and boost revenues, as well as to adopt new business practices for the long term. It's time to reconsider preconceived notions about what WFM can do and understand how market leaders are leveraging their considerable benefits for significant competitive advantage. Download Now
Author :Infor
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Top 10 Takeaways from the 2012 Store Systems Study
1/25/2012 2:00:00 PM (EST)
Moderator:
Joe Skorupa, Group Editor-in-Chief, RIS News

Panelists:
>>Lee Holman, Lead Retail Analyst,IHL Group
>>Charlie McCarter, Regional Sales Director, SMB Retail Solutions, Dell Inc
>>Barry Wise, Industry Consultant, Epson America, Inc.
View On Demand

The SoMoLo Imperative: Social, Mobile, Local Shopping Reaches the Tipping Point
1/10/2012 12:00:00 PM (EST)
Moderator: Joe Skorupa, Group Editor-in-Chief, RIS News

Panelist: Dave Bruno, Director of Commerce Studies, RedPrairie
View On Demand

Leveraging WFM Analytics to Improve Labor Optimization Leveraging WFM Analytics to Improve Labor Optimization
Retailers who have deployed automated workforce management solutions, such as budgeting, forecasting, scheduling, timekeeping and task management, have access to volumes of valuable data, which can yield a wealth of analytical information to improve workforce optimization and labor allocation. Explore how to build the optimal workforce management dashboard and gain actionable insight to improve labor optimization initiatives.
Download Now

Mobile and Tablet Shopping Demystified -- Adoption and the ROI Business Case Mobile and Tablet Shopping Demystified -- Adoption and the ROI Business Case
Kony is proud to sponsor Aberdeen's new report titled, "Mobile and Tablet Shopping Demystified -- Adoption and the ROI Business Case" by Principal Analyst, Sahir Anand. Between July and August 2011, Aberdeen surveyed 300 enterprises to assess the consumer, process and technology factors that are shaping the roll-out and gradual expansion of existing mobile and tablet shopping initiatives. This Analyst Insight details business and customer success cases, and forward-looking roadmaps that are likely to define this space in the coming months.
Download Now



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